Let’s build something amazing together
Yarik Basov
Founder & Head of Design
Utrecht. Netherlands
Frequently asked questions
Great question! The first step is to get in touch by filling out our contact form, which you’ll find here. We usually start our projects with a discovery call, followed by a short exploration phase where we work with you to define the project scope and services we can help you with.
We’ll then share our cost estimate, prepare a statement of work, and schedule kickoff calls with our teams. Once the paperwork is complete and the deposit payment is settled, we get to work!
We have a MEF (minimum engagement fee) in place, which means all projects start at $8,000. Over the years, we’ve discovered this is the minimum figure that allows us to provide all our clients with a consistently high standard of work across multiple services. We can onboard smaller projects if it makes sense from a business perspective; however, this is not a standard practice.
We offer our clients several dynamic billing structures, including fixed project fees, hourly rates, monthly and yearly retainers for research, design, and development services.
We work primarily with technology SMEs, corporations, and funded startups who develop products in the SaaS, finance, banking, property, healthcare, transport, and communication sectors.
We like to collaborate closely with clients and see the best results when working directly with CEOs, Heads of Marketing, CMOs, and VPs of Marketing, Product, or Technology.
We make especially great partners for companies who are growing fast and need a scalable design system, modular CMS, and a future-proof brand identity that they can manage internally as their user base grows. Our case studies for OVOU, MyMelita, Lenspire, Nebeus, and Orgill are all great examples of the vital support and service we can offer to rapidly expanding businesses.
We work primarily with SMEs, corporations, and well-funded startups that have a strong foundation in technology.
Our digital agency mainly works with businesses from these countries:
North America – the United States, East, and West coast;
Western and Central Europe – France, UK, and Ireland, Germany;
Northern Europe – Denmark, Sweden, Norway;
Australia – Sydney, Melbourne;
United Arab Emirates – Abu Dhabi, Dubai;
We primarily connect with c-level executives and marketing teams within those companies. People who play a strategic role within an organization and have an impact on company-wide decisions.
Most of the companies we work with already had Series A, Series B rounds and have raised on average $15m. Our average engagement is usually around $40,000 – $100,000 for 3 to 5 months of work.
We’re focused on human-centric design, which includes our processes, so we’d always suggest getting in touch first, and we can talk you through what we need in more detail.
Every project starts with an extensive overview document that helps us better understand your company, needs, and goals. We can schedule further discovery calls to define project goals, budget, timeline, team structure, and other details.
We have small and focused teams dedicated to each project. Depending on project requirements, your typical team might look something like this:
Project Manager
Brand Designer
UX Specialist
UI Designer
Frontend Developer
Head of Design
Head of Development
Our bureau is remote-native and we use industry standard collaboration software and apps to maintain smooth and easy communication with our clients at all times.
At Basov Design, user experience is not just a capability but the cornerstone of our approach. We first began as a UX design agency in Ukraine, focusing on mobile apps and enterprise/SaaS software.
However, our passion for branding and the demand from our clients led us to expand our offering to provide full-service brand design practice and web design and development of marketing websites.
Today, our projects encompass a wide range, from building new products and defining brands to revitalizing existing mobile apps, websites, and enterprise software. We specialize in crafting digital products that wholeheartedly embody the brand’s personality and deliver delightful experiences to your customers.
Our team handles every aspect required to bring a digital product to life. This includes user research, product strategy, branding, user interface and experience design, usability testing, prototyping, web design, and development.
Furthermore, we boast an in-house content production studio that provides creative direction, 2D/3D design, illustration and iconography, motion design, animation, sound design, photo/video, and copywriting services.
For web projects, we integrate considerations for SEO into our process to ensure that our client’s websites are optimized for search engines; however, SEO is not offered as a standalone service.
We have extensive experience working with clients in various time zones. Based in Ukraine, we operate as a remote-first company with team members across the United States, Europe, and South-East Asia. This global presence allows us to serve clients worldwide, regardless of location.
Over the past 10 years, we have perfected our remote collaboration model, enabling seamless work with clients from Saudi Arabia, China, Australia, Germany, the UK, and many other countries. We understand the challenges of different time zones and have implemented effective communication and project management strategies to overcome them.
Our team excels at coordinating and scheduling meetings to accommodate clients’ time preferences and availability across different regions. We prioritize clear and timely communication, leveraging various collaboration tools and platforms to maintain constant connectivity and streamline project workflows.
Working with clients across diverse time zones has expanded our agency’s capabilities and deepened our understanding of global markets. It has fostered an adaptive and efficient culture within our team, allowing us to consistently deliver exceptional results while respecting and embracing our clients’ unique needs and perspectives worldwide.
In a saturated market of excellent UX design and branding agencies, it’s challenging to stand out. At Basov, we believe our client’s success is intertwined with our own. We forge enduring partnerships based on trust and mutual growth, going beyond world-class services.
When you choose us, you collaborate directly with our dedicated team, who genuinely care about your success. Our cofounders oversee every project, while a design director leads the way, ensuring thorough design reviews and involvement in project details.
Communication and transparency drive all our interactions, guaranteeing a premium client experience from start to finish. Our agility stems from working with startups, and our refined project management approach comes from enterprise experience.
Unlike traditional design firms, we integrate branding and product expertise in one place, boasting cross-disciplinary teams for each project. This ensures your app or website represents your brand effectively while delivering an unforgettable user experience.
Lastly, we specialize in creating scalable designs that support your long-term business goals. Our portfolio showcases websites and products untouched for over five years, proving our future-proof capabilities.
At Basov, we understand the importance of flexibility in budget and support for our partners. We offer a blended rate for our services and work with our clients to determine what level of support we can provide based on their budgetary constraints.
We offer three engagement models: time & materials, fixed fee, and retainer. Following a series of discovery conversations and project briefings, our team will recommend the most suitable model for your needs. We will then create a customized proposal, including a timeline and estimated cost.
We aim to deliver the best possible solutions to our partners, tailored to their specific requirements. Whether it entails a comprehensive range of services or a customized approach that aligns with their financial constraints, we strive to meet their unique needs.
Yes, we work with clients of all sizes, from enterprise-level organizations to startups. We are passionate about helping startups bring their ideas to life and achieve their goals through the power of design and technology. Additionally, we possess the expertise to assist in scaling your product or marketing efforts to enter new markets or reach different target audiences.
One of our most common scenarios involves preparing SaaS startups to cater to enterprise clients by revamping their brand, product, and marketing site. We have partnered with numerous early-stage companies, including MyMelita, OVOU, Standard Chartered, Lenspire, Exceeders, Nebeus, and Orgill, who have emerged as leaders in their respective industries.
Conversely, other startups we have collaborated with, such as Earnin, experienced significant success after we redesigned their app, securing over $15M in additional venture funding.
If you are a startup seeking to discuss your project needs, we would be delighted to initiate the conversation. To schedule a consultation with our team, please get in touch with us at hello@basov.design . We will work closely with you to comprehend your vision, goals, and budget, ensuring a tailored approach to your project.
We’re one of the few user experience agencies focusing on enterprise UX design and the digital transformation of legacy business software. Our years of experience have allowed us to refine our process, enabling us to revitalize B2B software for top-tier Fortune 100 companies like ADP, Amazon, VMware, and Cisco.
Through our ultra-collaborative process and design thinking approach, we create consumer-grade user experiences for business users. We prioritize scalability and longevity by empowering our clients’ in-house teams with robust design systems. This ensures continuity and adaptability, enabling the organization to evolve and grow seamlessly.
We usually function as an independent unit within the organizational structure. Operating like a startup, we inject agility and fresh perspectives into the sometimes bureaucratic enterprise environment. This approach helps us navigate complex hierarchies and decision-making processes swiftly and efficiently, delivering innovative solutions.
We are strategists, researchers, thinkers, designers, developers, and managers partnering with design leaders of tech brands and growing businesses to create simple, functional, and scalable digital solutions. We shape the products and services that improve the lives of millions every single day.
We are a remote team with members and collaborators working together, providing a valuable global perspective on our work. Our headquarters are based in Ukraine. We work with our clients almost exclusively on a remote basis, something that’s never been as easy and efficient as it is today, thanks to our streamlined working processes. We’re proud to say our clients come to us from all around the world.
Let's explore how we can help you achieve your goals. hello@basov.design
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